{% extends "base.html" %} {% block title %}Privacy Policy - Open Pulse Security{% endblock %} {% block description %}Read our Privacy Policy to understand how we protect your data and respect your privacy.{% endblock %} {% block content %}

Privacy Policy

Your privacy and data security are fundamental to our mission. Learn how we protect, handle, and respect your personal information.

GDPR Compliant
256-bit Encryption
Zero Data Sales

Privacy at a Glance

  • We collect minimal data
  • We never sell your information
  • You control your data
  • Enterprise-grade security

Data Collection

Last updated: January 2025

We collect only the information necessary to provide our cybersecurity services effectively and securely.

Information We Collect

Contact Information
  • Name and job title
  • Email address
  • Phone number
  • Company name and address
Technical Information
  • IP addresses and network data
  • System configurations
  • Security logs and events
  • Performance metrics

Important: We only collect data that is essential for providing our security services. We do not collect sensitive personal information unless explicitly required for security analysis.

How We Use Your Data

Your data is used exclusively to deliver, improve, and secure our cybersecurity services.

Security Services

Monitoring, threat detection, incident response, and vulnerability assessments

Customer Support

Providing technical assistance and resolving service-related issues

Service Improvement

Analyzing performance metrics to enhance our security solutions

Communications

Sending security alerts, updates, and important service notifications

Data Security

We implement enterprise-grade security measures to protect your data with the same rigor we apply to our cybersecurity services.

Encryption

AES-256 encryption for data at rest and TLS 1.3 for data in transit

Access Control

Multi-factor authentication and role-based access controls

Monitoring

24/7 security monitoring and automated threat detection

Compliance

SOC 2 Type II, ISO 27001, and GDPR compliance

Data Sharing

We Never Sell Your Data

Your information is never sold, rented, or shared with third parties for marketing purposes.

Limited Sharing Scenarios

We may share data only in these specific circumstances:

Your Rights

You have complete control over your personal data. Exercise your rights at any time.

Access

Request a copy of all personal data we hold about you

Correction

Update or correct any inaccurate personal information

Deletion

Request deletion of your personal data (subject to legal requirements)

Portability

Export your data in a machine-readable format

Restriction

Limit how we process your personal information

Objection

Object to certain types of data processing

Exercise Your Rights

Contact our Data Protection Officer to exercise any of these rights:

privacy@openpulsesecurity.com

Cookies & Tracking

We use minimal, essential cookies to ensure our website functions properly and securely.

Data Retention

We retain your data only as long as necessary to provide our services and meet legal obligations.

Contact Information

Retained while you're an active customer, plus 3 years for business records

Security Logs

Retained for 1 year for security analysis and compliance requirements

Support Records

Retained for 2 years to maintain service quality and resolve issues

Contact Us

Have questions about our privacy practices? We're here to help.

Data Protection Officer

For privacy-related questions and rights requests

privacy@openpulsesecurity.com
General Support

For service-related questions and technical support

support@openpulsesecurity.com

Questions About Our Privacy Policy?

Our commitment to your privacy is unwavering. If you have any questions or concerns about how we handle your data, don't hesitate to reach out to our Data Protection Officer.

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