Clear, transparent terms that govern the use of our cybersecurity services and protect both your business and ours.
By accessing, using, or subscribing to Open Pulse Security's cybersecurity services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Important: If you do not agree to these terms, you must immediately discontinue use of our services and contact us to terminate your account.
For clarity and consistency, the following terms have specific meanings throughout this agreement.
All cybersecurity solutions, monitoring, assessments, consulting, and support provided by Open Pulse Security.
The individual or organization that subscribes to or uses our services.
Any information, files, logs, or content processed through our security services.
Our web-based security management and monitoring systems.
Open Pulse Security provides comprehensive cybersecurity services designed to protect your business from digital threats.
We strive to maintain 99.9% uptime for our monitoring services. Scheduled maintenance will be communicated in advance when possible.
Our services are designed for legitimate business security purposes. You agree to use them responsibly and in compliance with all applicable laws.
Violation of this policy may result in immediate service suspension, account termination, and potential legal action.
You are responsible for maintaining the security and proper use of your account credentials.
Maintain strong, unique passwords and enable multi-factor authentication when available.
Properly manage user access, promptly remove departing employees, and monitor account activity.
Immediately report any suspected unauthorized access or security breaches to our support team.
Clear payment terms ensure uninterrupted service delivery and mutual understanding of financial obligations.
We reserve the right to modify pricing with 60 days written notice. Existing contracts will honor original pricing through their term.
Respect for intellectual property rights is fundamental to our business relationship and the cybersecurity industry.
All proprietary tools, methodologies, reports, and documentation remain the exclusive property of Open Pulse Security. This includes:
You retain ownership of all data and content you provide. We only use your data to deliver services and will not:
Protecting your confidential information is paramount to our cybersecurity mission and business integrity.
We implement industry-standard security measures to protect your confidential information from unauthorized access, disclosure, or misuse.
Our team members are bound by strict confidentiality agreements and will not disclose your sensitive information to unauthorized parties.
We follow established data handling procedures, including secure transmission, storage, and disposal of confidential information.
While we strive to provide excellent cybersecurity services, certain limitations on liability are necessary for business operations.
Open Pulse Security's total liability for any claims arising from our services shall not exceed the total amount paid by you for services in the 12 months preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to:
Our services are provided "as is" and we make no warranties regarding:
Effective cybersecurity requires collaboration. You are responsible for implementing our recommendations, maintaining system updates, and following security best practices.
Either party may terminate the service relationship under specific conditions and procedures.
Upon termination, we will:
These terms are governed by applicable laws and provide clear procedures for resolving any disputes.
These terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
We encourage resolving disputes through direct communication. If formal resolution is needed:
We may update these terms periodically to reflect changes in our services, legal requirements, or business practices.
We'll notify you of significant changes via email and website posting at least 30 days in advance.
You'll have time to review changes and decide whether to continue using our services.
Continued use of services after the effective date constitutes acceptance of updated terms.
Version: 2.1 | Last Updated: January 1, 2025 | Effective Date: January 1, 2025
We believe in transparency and clear communication. If you have any questions about these terms or need clarification on any aspect of our service agreement, please don't hesitate to contact us.