565 lines
No EOL
28 KiB
HTML
565 lines
No EOL
28 KiB
HTML
{% extends "base.html" %}
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{% block title %}Terms of Service - Open Pulse Security{% endblock %}
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{% block description %}Review our Terms of Service to understand the rules and guidelines for using our cybersecurity services.{% endblock %}
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{% block content %}
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<!-- Terms Hero Section -->
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<section class="terms-hero">
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<div class="container">
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<h1 class="hero-title">Terms of Service</h1>
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<p class="hero-subtitle">
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Clear, transparent terms that govern the use of our cybersecurity services and protect both your business and ours.
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</p>
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<div class="hero-stats">
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<div class="hero-stat">
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<span class="stat-value">Fair</span>
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<span class="stat-label">Terms</span>
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</div>
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<div class="hero-stat">
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<span class="stat-value">Clear</span>
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<span class="stat-label">Language</span>
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</div>
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<div class="hero-stat">
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<span class="stat-value">Updated</span>
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<span class="stat-label">Jan 2025</span>
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</div>
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</div>
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</div>
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</section>
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<!-- Terms Content Section -->
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<section class="terms-content-section">
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<div class="terms-container">
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<div class="terms-sidebar">
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<div class="terms-nav">
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<h4>Quick Navigation</h4>
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<ul>
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<li><a href="#acceptance">Acceptance of Terms</a></li>
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<li><a href="#definitions">Definitions</a></li>
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<li><a href="#services">Service Description</a></li>
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<li><a href="#usage">Acceptable Use</a></li>
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<li><a href="#accounts">User Accounts</a></li>
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<li><a href="#payment">Payment Terms</a></li>
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<li><a href="#intellectual-property">Intellectual Property</a></li>
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<li><a href="#confidentiality">Confidentiality</a></li>
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<li><a href="#liability">Limitation of Liability</a></li>
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<li><a href="#termination">Termination</a></li>
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<li><a href="#governing-law">Governing Law</a></li>
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<li><a href="#changes">Changes to Terms</a></li>
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</ul>
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</div>
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<div class="terms-summary">
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<div class="summary-icon">
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<i class="fas fa-file-contract"></i>
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</div>
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<h4>Terms Summary</h4>
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<ul>
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<li>Use services responsibly</li>
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<li>Respect intellectual property</li>
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<li>Pay on time</li>
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<li>Maintain confidentiality</li>
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</ul>
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</div>
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</div>
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<div class="terms-main">
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<div class="terms-card" id="acceptance">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-handshake"></i>
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</div>
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<h3>Acceptance of Terms</h3>
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<span class="effective-date">Effective: January 1, 2025</span>
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</div>
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<div class="card-content">
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<p class="lead-text">
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By accessing, using, or subscribing to Open Pulse Security's cybersecurity services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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</p>
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<div class="acceptance-conditions">
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<h4>These terms apply when you:</h4>
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<ul class="condition-list">
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<li>Access our website or web applications</li>
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<li>Subscribe to any of our cybersecurity services</li>
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<li>Use our security monitoring or threat detection tools</li>
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<li>Participate in security assessments or consultations</li>
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<li>Receive support or professional services from our team</li>
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</ul>
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</div>
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<div class="important-note">
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<i class="fas fa-exclamation-triangle"></i>
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<p><strong>Important:</strong> If you do not agree to these terms, you must immediately discontinue use of our services and contact us to terminate your account.</p>
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</div>
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</div>
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</div>
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<div class="terms-card" id="definitions">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-book"></i>
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</div>
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<h3>Definitions</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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For clarity and consistency, the following terms have specific meanings throughout this agreement.
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</p>
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<div class="definitions-grid">
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<div class="definition-item">
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<h5>"Services"</h5>
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<p>All cybersecurity solutions, monitoring, assessments, consulting, and support provided by Open Pulse Security.</p>
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</div>
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<div class="definition-item">
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<h5>"Client" or "You"</h5>
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<p>The individual or organization that subscribes to or uses our services.</p>
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</div>
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<div class="definition-item">
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<h5>"Data"</h5>
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<p>Any information, files, logs, or content processed through our security services.</p>
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</div>
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<div class="definition-item">
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<h5>"Platform"</h5>
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<p>Our web-based security management and monitoring systems.</p>
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</div>
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</div>
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</div>
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</div>
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<div class="terms-card" id="services">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-shield-alt"></i>
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</div>
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<h3>Service Description</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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Open Pulse Security provides comprehensive cybersecurity services designed to protect your business from digital threats.
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</p>
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<div class="service-categories">
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<div class="service-category">
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<h4><i class="fas fa-eye"></i> Security Monitoring</h4>
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<ul>
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<li>24/7 threat detection and monitoring</li>
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<li>Real-time security alerts and notifications</li>
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<li>Incident response and remediation guidance</li>
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</ul>
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</div>
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<div class="service-category">
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<h4><i class="fas fa-search"></i> Security Assessments</h4>
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<ul>
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<li>Vulnerability assessments and penetration testing</li>
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<li>Security audits and compliance reviews</li>
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<li>Risk analysis and mitigation recommendations</li>
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</ul>
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</div>
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<div class="service-category">
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<h4><i class="fas fa-cogs"></i> Managed Services</h4>
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<ul>
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<li>Security tool configuration and management</li>
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<li>Policy development and implementation</li>
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<li>Staff training and security awareness programs</li>
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</ul>
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</div>
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</div>
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<div class="service-availability">
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<h4>Service Availability</h4>
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<p>We strive to maintain 99.9% uptime for our monitoring services. Scheduled maintenance will be communicated in advance when possible.</p>
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</div>
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</div>
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</div>
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<div class="terms-card" id="usage">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-check-circle"></i>
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</div>
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<h3>Acceptable Use Policy</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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Our services are designed for legitimate business security purposes. You agree to use them responsibly and in compliance with all applicable laws.
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</p>
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<div class="usage-sections">
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<div class="usage-allowed">
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<h4><i class="fas fa-thumbs-up"></i> Permitted Uses</h4>
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<ul>
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<li>Protecting your organization's digital assets</li>
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<li>Monitoring your own networks and systems</li>
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<li>Conducting authorized security assessments</li>
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<li>Compliance with industry security standards</li>
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<li>Training and educational purposes within your organization</li>
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</ul>
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</div>
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<div class="usage-prohibited">
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<h4><i class="fas fa-ban"></i> Prohibited Uses</h4>
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<ul>
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<li>Unauthorized access to third-party systems</li>
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<li>Malicious hacking or cyber attacks</li>
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<li>Violation of privacy laws or regulations</li>
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<li>Reselling or redistributing our services without permission</li>
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<li>Reverse engineering our proprietary tools</li>
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<li>Using services to harm, harass, or threaten others</li>
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</ul>
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</div>
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</div>
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<div class="violation-consequences">
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<h4>Violation Consequences</h4>
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<p>Violation of this policy may result in immediate service suspension, account termination, and potential legal action.</p>
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</div>
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</div>
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</div>
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<div class="terms-card" id="accounts">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-user-cog"></i>
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</div>
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<h3>User Accounts & Responsibilities</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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You are responsible for maintaining the security and proper use of your account credentials.
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</p>
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<div class="account-responsibilities">
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<div class="responsibility-item">
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<i class="fas fa-key"></i>
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<div>
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<h5>Account Security</h5>
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<p>Maintain strong, unique passwords and enable multi-factor authentication when available.</p>
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</div>
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</div>
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<div class="responsibility-item">
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<i class="fas fa-users"></i>
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<div>
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<h5>User Management</h5>
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<p>Properly manage user access, promptly remove departing employees, and monitor account activity.</p>
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</div>
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</div>
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<div class="responsibility-item">
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<i class="fas fa-bell"></i>
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<div>
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<h5>Notifications</h5>
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<p>Immediately report any suspected unauthorized access or security breaches to our support team.</p>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="terms-card" id="payment">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-credit-card"></i>
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</div>
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<h3>Payment Terms</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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Clear payment terms ensure uninterrupted service delivery and mutual understanding of financial obligations.
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</p>
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<div class="payment-details">
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<div class="payment-section">
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<h4>Billing & Payment</h4>
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<ul>
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<li>Services are billed monthly or annually as specified in your service agreement</li>
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<li>Payment is due within 30 days of invoice date</li>
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<li>Late payments may incur a 1.5% monthly service charge</li>
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<li>All fees are non-refundable unless otherwise specified</li>
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</ul>
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</div>
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<div class="payment-section">
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<h4>Service Suspension</h4>
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<ul>
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<li>Services may be suspended for accounts 60+ days overdue</li>
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<li>We will provide 15 days written notice before suspension</li>
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<li>Suspended services can be restored upon payment of all outstanding amounts</li>
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<li>Data retention during suspension is limited to 90 days</li>
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</ul>
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</div>
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</div>
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<div class="pricing-changes">
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<h4>Price Changes</h4>
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<p>We reserve the right to modify pricing with 60 days written notice. Existing contracts will honor original pricing through their term.</p>
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</div>
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</div>
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</div>
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<div class="terms-card" id="intellectual-property">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-copyright"></i>
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</div>
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<h3>Intellectual Property Rights</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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Respect for intellectual property rights is fundamental to our business relationship and the cybersecurity industry.
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</p>
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<div class="ip-sections">
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<div class="ip-section">
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<h4>Our Intellectual Property</h4>
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<p>All proprietary tools, methodologies, reports, and documentation remain the exclusive property of Open Pulse Security. This includes:</p>
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<ul>
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<li>Security monitoring and analysis tools</li>
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<li>Threat intelligence databases and algorithms</li>
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<li>Assessment methodologies and frameworks</li>
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<li>Custom reports and security recommendations</li>
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</ul>
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</div>
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<div class="ip-section">
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<h4>Your Data & Content</h4>
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<p>You retain ownership of all data and content you provide. We only use your data to deliver services and will not:</p>
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<ul>
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<li>Share your data with competitors or third parties</li>
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<li>Use your data for our own commercial purposes</li>
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<li>Retain your data longer than necessary for service delivery</li>
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</ul>
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</div>
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</div>
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</div>
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</div>
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<div class="terms-card" id="confidentiality">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-user-secret"></i>
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</div>
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<h3>Confidentiality & Data Protection</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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Protecting your confidential information is paramount to our cybersecurity mission and business integrity.
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</p>
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<div class="confidentiality-commitments">
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<div class="commitment-item">
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<i class="fas fa-lock"></i>
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<div>
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<h5>Information Security</h5>
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<p>We implement industry-standard security measures to protect your confidential information from unauthorized access, disclosure, or misuse.</p>
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</div>
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</div>
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<div class="commitment-item">
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<i class="fas fa-eye-slash"></i>
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<div>
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<h5>Non-Disclosure</h5>
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<p>Our team members are bound by strict confidentiality agreements and will not disclose your sensitive information to unauthorized parties.</p>
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</div>
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</div>
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<div class="commitment-item">
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<i class="fas fa-shield-alt"></i>
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<div>
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<h5>Data Handling</h5>
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<p>We follow established data handling procedures, including secure transmission, storage, and disposal of confidential information.</p>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="terms-card" id="liability">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-balance-scale"></i>
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</div>
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<h3>Limitation of Liability</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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While we strive to provide excellent cybersecurity services, certain limitations on liability are necessary for business operations.
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</p>
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<div class="liability-sections">
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<div class="liability-limits">
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<h4>Liability Limitations</h4>
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<p>Open Pulse Security's total liability for any claims arising from our services shall not exceed the total amount paid by you for services in the 12 months preceding the claim.</p>
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</div>
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<div class="excluded-damages">
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<h4>Excluded Damages</h4>
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<p>We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to:</p>
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<ul>
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<li>Loss of profits or business opportunities</li>
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<li>Data loss or corruption (beyond our direct control)</li>
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<li>Business interruption or downtime</li>
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<li>Third-party claims or damages</li>
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</ul>
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</div>
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<div class="service-limitations">
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<h4>Service Limitations</h4>
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<p>Our services are provided "as is" and we make no warranties regarding:</p>
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<ul>
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<li>Complete prevention of all security threats</li>
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<li>100% detection of all vulnerabilities</li>
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<li>Uninterrupted service availability</li>
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<li>Compatibility with all systems and software</li>
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</ul>
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</div>
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</div>
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<div class="mutual-responsibility">
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<h4>Mutual Responsibility</h4>
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<p>Effective cybersecurity requires collaboration. You are responsible for implementing our recommendations, maintaining system updates, and following security best practices.</p>
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</div>
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</div>
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</div>
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<div class="terms-card" id="termination">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-times-circle"></i>
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</div>
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<h3>Termination</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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Either party may terminate the service relationship under specific conditions and procedures.
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</p>
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<div class="termination-types">
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<div class="termination-type">
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<h4>Termination by Client</h4>
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<ul>
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<li>30 days written notice required for monthly services</li>
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<li>Annual contracts may be terminated at renewal with 60 days notice</li>
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<li>No refunds for prepaid services unless specified in contract</li>
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</ul>
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</div>
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<div class="termination-type">
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<h4>Termination by Open Pulse Security</h4>
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<ul>
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<li>Immediate termination for material breach of terms</li>
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<li>30 days notice for non-payment after grace period</li>
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<li>Reasonable notice for business reasons or service discontinuation</li>
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</ul>
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</div>
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</div>
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<div class="post-termination">
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<h4>Post-Termination</h4>
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<p>Upon termination, we will:</p>
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<ul>
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<li>Cease providing services immediately or as specified</li>
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<li>Provide final reports and documentation</li>
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<li>Securely delete or return your data as requested</li>
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<li>Honor confidentiality obligations indefinitely</li>
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</ul>
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</div>
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</div>
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</div>
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<div class="terms-card" id="governing-law">
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<div class="card-header">
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<div class="card-icon">
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<i class="fas fa-gavel"></i>
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</div>
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<h3>Governing Law & Dispute Resolution</h3>
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</div>
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<div class="card-content">
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<p class="lead-text">
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These terms are governed by applicable laws and provide clear procedures for resolving any disputes.
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</p>
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<div class="legal-framework">
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<div class="legal-item">
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<h4>Governing Law</h4>
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<p>These terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.</p>
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</div>
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<div class="legal-item">
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<h4>Dispute Resolution</h4>
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<p>We encourage resolving disputes through direct communication. If formal resolution is needed:</p>
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<ul>
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<li>Initial disputes will be addressed through good faith negotiation</li>
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<li>Unresolved disputes may be submitted to binding arbitration</li>
|
|
<li>Court jurisdiction is limited to [Your Jurisdiction]</li>
|
|
</ul>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<div class="terms-card" id="changes">
|
|
<div class="card-header">
|
|
<div class="card-icon">
|
|
<i class="fas fa-edit"></i>
|
|
</div>
|
|
<h3>Changes to Terms</h3>
|
|
</div>
|
|
<div class="card-content">
|
|
<p class="lead-text">
|
|
We may update these terms periodically to reflect changes in our services, legal requirements, or business practices.
|
|
</p>
|
|
|
|
<div class="changes-process">
|
|
<div class="change-step">
|
|
<div class="step-number">1</div>
|
|
<div class="step-content">
|
|
<h5>Notification</h5>
|
|
<p>We'll notify you of significant changes via email and website posting at least 30 days in advance.</p>
|
|
</div>
|
|
</div>
|
|
<div class="change-step">
|
|
<div class="step-number">2</div>
|
|
<div class="step-content">
|
|
<h5>Review Period</h5>
|
|
<p>You'll have time to review changes and decide whether to continue using our services.</p>
|
|
</div>
|
|
</div>
|
|
<div class="change-step">
|
|
<div class="step-number">3</div>
|
|
<div class="step-content">
|
|
<h5>Acceptance</h5>
|
|
<p>Continued use of services after the effective date constitutes acceptance of updated terms.</p>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<div class="version-info">
|
|
<h4>Current Version</h4>
|
|
<p><strong>Version:</strong> 2.1 | <strong>Last Updated:</strong> January 1, 2025 | <strong>Effective Date:</strong> January 1, 2025</p>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
|
|
<!-- Terms CTA -->
|
|
<section class="terms-cta">
|
|
<div class="container">
|
|
<h2>Questions About Our Terms?</h2>
|
|
<p>
|
|
We believe in transparency and clear communication. If you have any questions about these terms
|
|
or need clarification on any aspect of our service agreement, please don't hesitate to contact us.
|
|
</p>
|
|
<div class="cta-actions">
|
|
<a href="mailto:legal@openpulsesecurity.com" class="btn btn-primary">
|
|
<i class="fas fa-envelope"></i>
|
|
Contact Legal Team
|
|
</a>
|
|
<a href="/contact" class="btn btn-secondary">
|
|
<i class="fas fa-comments"></i>
|
|
General Contact
|
|
</a>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
{% endblock %} |